BS EN 60300-3-16-2008 可靠性管理.第3-16部分:应用指南.维护支持业务规范指南

标准号：BS EN 60300-3-16-2008
中文标准名称：可靠性管理.第3-16部分:应用指南.维护支持业务规范指南
英文标准名称：Dependability management — Part 3-16: Application guide — Guidelines for specification of maintenance support services
标准类型：L05
发布日期：2009/9/30 12:00:00
实施日期：2009/9/30 12:00:00
中国标准分类号：L05
国际标准分类号：03.120.10;29.020;03.100.40;03.120.01
引用标准：IEC 60300-3-2;IEC 60300-3-3;IEC 60300-3-10;IEC 60300-3-12;IEC 60300-3-14;IEC 60706-2;IEC 62402
适用范围：This part of IEC 60300 describes a framework for the specification of services related to themaintenance support of products, systems and equipment that are carried out during theoperation and maintenance phase. The purpose of this standard is to outline, in a genericmanner, the development of agreements for maintenance support services as well asguidelines for the management and monitoring of these agreements by both the company andthe service provider.This standard is intended for use by a wide range of suppliers, maintenance supportorganizations and users and can be applied to all items. For consistency in this standard, theuser, operator and owner are referred to as the company and the organization or vendorproviding the maintenance support service is called the service provider.This standard is applicable to items, which include all types of products, equipment andsystems (hardware and software). Most of these require a certain level of maintenance toensure that their required functionality, dependability, capability, economic, safety andregulatory requirements are achieved.NOTE For consistency, this standard will use the term “item” as defined in 3.1.4, except where the contextrequires otherwise.