标准号:DISC PD 0005-1995
中文标准名称:IT 服务管理的实用规程
英文标准名称:Code of practice for IT service management
标准类型:L04
发布日期:1995/5/12 12:00:00
实施日期:1999/12/31 12:00:00
中国标准分类号:L04
国际标准分类号:35.020
适用范围:Provides a common basis for organizations to deliver services and enhance current business practice in the delivery and use of IT equipment and services. The publication is a re-formatted, re-printed and slightly updated version of PD 0005:2003.