DD 8464-2005

标准号：DD 8464-2005
英文标准名称：Estate agency services — Residential property sales — Specification for the provision of the service
标准类型：P02
发布日期：2005/10/31 12:00:00
实施日期：1999/12/31 12:00:00
中国标准分类号：P02
国际标准分类号：03.100.20;91.040
适用范围：This Draft for Development specifies requirements in respect of estate agency services for the sale ofresidential property, including the provision of:— pre-instruction or pre-contract information;— contractual documentation;— service delivery;— post-contract activities.It also includes requirements for the overall management of estate agency services in respect of:— funds management;— advertising and promotions;— liability insurance;— staffing;— client relationship management;— ethical business;— quality policy and service improvement;— conformity declaration.This Draft for Development does not cover:— the recommendation or provision of financial products or other related services associated with thepurchase of property;— the provision of services related to commercial or industrial premises, nor to property lettings.