DIN EN 15224-2012 保健服务.质量管理体系.基于EN ISO 9001-2008标准的要求.德文版本EN 15224-2012

标准号：DIN EN 15224-2012
中文标准名称：保健服务.质量管理体系.基于EN ISO 9001-2008标准的要求.德文版本EN 15224-2012
英文标准名称：Health care services - Quality management systems - Requirements based on EN ISO 9001:2008; German version EN 15224:2012
标准类型：C00
发布日期：1999/12/31 12:00:00
实施日期：1999/12/31 12:00:00
中国标准分类号：C00
国际标准分类号：03.120.10;11.020
引用标准：EN ISO 9000-2005
适用范围：This European standard specifies requirements for a quality management system where an organization:a)needs to demonstrate its ability to consistently provide health care services that meet requirements from customers as well as applicable statutory and regulatory requirements, and professional standardsb)aims to enhance customer satisfaction through the effective application of the system, including continual improvement of the management system, the clinical processes and the assurance of conformity to requirements related to the quality characteristics ; appropriate,correct care; availability; continuity of care; effectiveness; efficiency; equity; evidence/knowledge based care; patient centred care including physical,psychological and social integrity; patient involvement; patient safety and timelines/accessibility.