BS PD CEN/TR 15369-2006 邮政.服务质量.EN 14534标准实施指南大宗邮件全程服务的邮递时间测量

标准号：BS PD CEN/TR 15369-2006
中文标准名称：邮政.服务质量.EN 14534标准实施指南大宗邮件全程服务的邮递时间测量
英文标准名称：Postal services — Quality of service — Guide for the implementation of EN 14534 Measurement of the transit time of end-to-end services for bulk mail
标准类型：M80
发布日期：2006/6/30 12:00:00
实施日期：2006/6/30 12:00:00
中国标准分类号：M80
国际标准分类号：03.240
适用范围：This Technical Report is an implementation guide to EN 14534 for use by postal operators, regulators andthose responsible for commissioning, carrying out, or auditing the measurement of postal service quality. Itgives information, which will facilitate the implementation of EN 14534. It gives an overview of the processesrequired and factors to consider when measuring quality of service. It provides guidance on alternativeapproaches allowed in the standard including how to select and calculate alternative or additional discriminantfactors and methods for weighting of strata. It describes a process for implementation of the measurementsystem, and provides examples and clarification on specific requirements of EN 14534. It gives information onhow to interpret the test results obtained by measurement according to the standard.This Technical Report does not alter in any way the requirements of EN 14534. It is concerned with technicalissues in the implementation of the measurement system. The Technical Report provides guidance but it doesnot specify how the regulators shall enforce and monitor the use of the standard since this is the responsibilityof the European Commission and the national regulatory authorities themselves.